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Store Policy

Customer Care – JF Chavez Novels

At JF Chavez Novels, our readers are at the heart of everything we do. We want your reading experience to be smooth, enjoyable, and memorable.

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How We Support You

  • Fast Assistance – If you encounter issues with downloading, opening, or accessing your eBook, we’ll guide you step by step until it’s resolved.

  • File Replacement – Should your eBook file be lost, corrupted, or accidentally deleted, simply reach out with your order details and we’ll resend it free of charge.

  • Clear Policies – With our easy-to-understand Download Policy and Refund Policy, you always know what to expect when purchasing from us.

  • Reader Connection – At JF Chavez Novels, we deeply value the voices of our readers. Your thoughts, feedback, and comments about our stories not only inspire us but also help us continue creating novels that truly connect with people.

    We warmly encourage you to share your feedback with us through chat, mentioning the title of the novel you’ve read and your personal experience with it, what you felt, what stood out, or how the story resonated with you.

    Each shared review is carefully read, and selected feedback will be personally featured on our Home/Press Page, under the section called “Hey, I would love to hear that!” This special space is dedicated to showcasing the voices of our readers, highlighting their genuine experiences, and celebrating the bond between author and audience.

    Your words matter, and by sharing them, you become part of the journey that shapes future stories.

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Contact Us Anytime

📩 Email: jfchaveznovels@gmail.com
⏳ We aim to respond within 24–48 hours to ensure you get back to enjoying your reading journey as soon as possible.

Privacy & Safety – JF Chavez Novels

At JF Chavez Novels, your trust means everything. We are committed to protecting your personal information and ensuring a safe and secure shopping experience.

Privacy

  1. Personal Information – We only collect the necessary details (such as your name, email, and payment confirmation) to process and deliver your eBook.

  2. No Sharing – Your information will never be sold, shared, or traded with third parties.

  3. Secure Payments – All transactions are processed through trusted and secure payment providers to protect your financial data.

Safety

  1. Safe Downloads – Every eBook file is clean, secure, and virus-free. We provide downloads only through verified links sent directly to your email.

  2. Account Protection – We recommend saving your purchased eBook safely on your personal device to prevent unauthorized use.

  3. Responsible Reading – Our stories are written for entertainment and creative exploration. We encourage readers to enjoy them responsibly.

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Your Confidence Matters

We want you to feel confident knowing your privacy is respected and your reading experience is safe. At JF Chavez Novels, your journey into our stories should always be secure, enjoyable, and worry-free.

Inquiries – JF Chavez Novels

At JF Chavez Novels, we welcome partnerships and bulk orders for those who want to share our stories with a wider audience. Whether you’re a bookstore, online seller, reading club, or organization, we’d love to work with you.

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Wholesale/Opportunities

  • Bulk Orders – Discounts are available for larger purchases of our eBooks in PDF format.

  • Partnerships – Collaborations with book clubs, schools, or online platforms are encouraged.

  • Promotions & Licensing – Opportunities for special promotions, events, distribution partnerships, and even live action adaptations of my novels can be discussed. I am open to creative collaborations that bring these stories to life in exciting new ways.

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How to Inquire

Please send us an email at jfchaveznovels@gmail.com with the following details:

  1. Your name or business name

  2. Quantity of eBooks you’re interested in

  3. Purpose (resale, book club, educational use, etc.)

  4. Any special requests or partnership ideas

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We’ll get back to you within 2–3 business days with pricing, terms, and partnership options.

Payment Method

Payment Methods – JF Chavez Novels

To make your purchase experience smooth and convenient, we offer the following payment options:

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  1. Credit / Debit Cards – Secure payments accepted from major card providers.

  2. PayPal – Fast and reliable checkout through your PayPal account.

  3. Offline Payments – For customers who prefer direct or manual payment methods, offline payment options are available, such as GCash and Bank Transfer. (Instructions will be provided at checkout.)

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Your transactions are always safe and protected, ensuring a hassle-free way to get your eBooks.

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